Terms of Service

Account & Access

Each account represents a single learner. Shared logins, credential resale, or enabling third parties to take exams on your behalf violates these terms and may result in permanent bans.

• Maintain accurate profile information and exam preferences
• Protect account credentials and notify us of suspicious activity
• Use mock tests only for personal preparation and not for resale
• Respect copyright and avoid distributing question banks externally
• Keep devices free from malware to protect shared exam environments

Acceptable Use & Restrictions

To keep the ecosystem fair, you agree to refrain from the following activities:

• Reverse engineering or interfering with the scoring algorithms
• Automating attempts, scraping questions, or bypassing paywalls
• Sharing screenshots of premium content without consent
• Misrepresenting identity while participating in leaderboards
• Uploading defamatory, obscene, or threatening material

Content Ownership

All proprietary content, logos, code, and mock test questions remain the intellectual property of Bharat Mock EdTech Pvt. Ltd. Subscription purchase grants a limited, non-transferable license for personal exam preparation only.

Mock Tests & Performance Insights

We strive to simulate real exams; however, scores, predicted ranks, and AI insights are indicative only. Official exam bodies do not endorse these metrics, and we are not liable for discrepancies between mock and real outcomes.

Payments, Renewals & Refunds

Payments are processed via PCI-DSS compliant partners. By subscribing you authorize:

• Subscription fees are non-refundable once a mock test has been unlocked
• Refunds may be issued within 7 days if no paid attempt has started
• Chargebacks filed without contacting support may lead to account suspension
• All prices are inclusive of applicable Indian GST unless otherwise stated

Service Availability

Planned maintenance windows will be announced at least 24 hours in advance. Emergency downtime may occur for security reasons; any lost attempts will be restored or credited.

Limitation of Liability

To the fullest extent permitted by law, Bharat Mock is not liable for indirect, incidental, or consequential damages arising from platform use, score misinterpretation, or data loss.

Termination & Suspension

We may suspend or terminate accounts that violate policies, engage in payment fraud, or pose security risks. Upon termination, all licenses granted under these Terms immediately cease.

Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Disputes shall be resolved through binding arbitration seated in Bengaluru, conducted in English per the Arbitration and Conciliation Act, 1996.

Changes to These Terms

We may update these Terms to reflect new features or regulatory changes. Continued use after the effective date constitutes acceptance of the revised Terms.